A new article published this past week in the Journal of the American Medical Informatics Association found that electronic health
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Sun River Health shifts 67% of its visits to telehealth
Sun River Health, based in Peekskill, New York, is a not-for-profit system of federally qualified health centers. It provides culturally
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New healthcare billing system implemented across Dubai hospitals
The Diagnosis Related Group (DRG) system for health insurance has now been implemented across all public and private hospitals in
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Geisinger attracts more consumers after deploying provider search and scheduling tech
Geisinger health system serves more than 3 million consumers in 45 counties across Pennsylvania and New Jersey, employs 1,800 physicians,
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8 must-know lessons from telehealth's new normal
Telehealth has been around for a long time, but only recently has it gained the critical mass that most have
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Technologies and strategies to maintain productivity during telehealth transition
In early March, because of the COVID-19 pandemic, thousands of skilled nursing facilities restricted access to residents. These restrictions included,
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Study: NYC Black, Latino patients less likely than white patients to use telehealth during pandemic
As the novel coronavirus spread across the United States this spring, the demand for telehealth skyrocketed in turn – as
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Survey: Americans’ perceptions of telehealth in the COVID-19 era
The rapid spread of coronavirus COVID-19 is taxing traditional methods of healthcare delivery. The sheer number of suspected cases of
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Embracing innovation on the quest toward excellent customer service
Drawing upon their experiences to offer insights into what it takes to succeed with a technology platform today — and
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Q&A: Leveraging technology to improve the customer experience
During a panel discussion titled Delivering a Patient Experience Across the Continuum of Care, held at the ServiceNow Knowledge 19
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